Hepsiburada Integration
For sellers on Hepsiburada, one of Turkey's biggest marketplaces, who want orders, packaging and stock handled in the same place as their other channels. Bulutegra links your Hepsiburada store to your ERP and your other marketplaces in one panel.
Included from the Starter planPlans and pricing ›
What is the Hepsiburada integration?
The Hepsiburada integration carries data between your Hepsiburada seller account and wherever your stock is held. Orders are written into your ERP with customer and line items, and stock and prices go out to Hepsiburada from a single pool.
Hepsiburada's own catalogue structure binds listings to your product, so the integration's first job is to build that link through SKU and barcode. Once matching is right, stock, price and order flow follow on their own.
Onboarding starts from proof. The system reads only for a while, shows your numbers and Hepsiburada's side by side, and you hand over write access channel by channel once they agree.
Which plan includes it?
Every marketplace and platform integration is included from the Starter plan; the number of channels depends on the plan.
What you can do with the Hepsiburada integration
Order and package import
Hepsiburada orders arrive with lines, customer details and delivery address; the packaging step is completed from Bulutegra and the order is written to your ERP automatically. Partial packaging and split lines are tracked separately.
HepsiJet and carrier flow
In Hepsiburada's shipping model a package moves with HepsiJet or a contracted carrier. Carrier, tracking number and label details come with the order; once dispatch is marked in the ERP, the Hepsiburada side is updated.
Stock and price sync by merchant SKU
Hepsiburada listings are updated by merchant SKU. When your single stock pool changes, Hepsiburada quantities and prices go out in batch requests; the floor-price rule prevents selling at a loss.
Listing status and content quality
See which listing is live, which is awaiting approval and which is closed. The quality tab shows missing attribute, image and category findings and lets you fix them with one click.
Profitability and payout tracking
Hepsiburada's commission model, VAT and return risk are calculated on the profitability page as per-channel contribution. Payout records are matched to orders; mismatched items carry a status, a ticket and notes.
Returns and customer questions
Hepsiburada return requests are received in the warehouse by barcode and an exchange order opens in one step. Customer questions land in the CRM inbox, answered from the same screen as WhatsApp and email.
How the Hepsiburada integration is set up
Connect
Enter your merchant ID and the API user credentials defined for integration in the Hepsiburada seller panel into Bulutegra. The connection is tested on the same screen.
Map
Your Hepsiburada listings match your master catalogue by merchant SKU and barcode. Unmatched items are listed; colour and size variants are linked in bulk from a matrix view.
Watch
In shadow mode the system only reads from Hepsiburada and writes nothing. You confirm from the panel that orders and listing statuses are read correctly.
Hand over
Grant write permission first for orders and packaging, then for stock and prices. The ownership flag decides per product whether Bulutegra manages it on Hepsiburada.
Technical summary
| Data carried | Orders, stock, prices, products and variants, returns, settlements |
|---|---|
| Direction | Orders from Hepsiburada into the panel and your ERP; stock and prices from the panel out to Hepsiburada |
| Matching key | SKU and barcode; colour and size match at variant level |
| Fields carried on an order | Customer, line items, carrier, payment details, tracking number |
| Update timing | As soon as a sale happens on the channel, with no waiting and no fixed polling hour |
| Connected ERPs | Nebim V3 and others; invoicing and shipping continue in your own routine |
| Onboarding method | Shadow mode: the system reads only and shows differences first, then write access opens channel by channel |
| Multiple stores | Several seller accounts and warehouses are managed from one panel |
Free calculators
Test pricing and shipping decisions without leaving the page. Runs in your browser and sends no data.
Frequently asked questions about the Hepsiburada integration
How is a Hepsiburada integration set up?
You take your merchant ID and the API user credentials defined for integration from the Hepsiburada seller panel and enter them into Bulutegra. Listings are then matched by merchant SKU and barcode, watched in shadow mode, and write permission is handed over channel by channel.
Do Hepsiburada orders reach my ERP automatically?
Yes. Each order is written to your ERP, such as Nebim V3, Logo, Mikro or SAP, with customer, lines, carrier and payment details. Invoicing and dispatch follow your own routine, and the shipped status goes back to Hepsiburada.
Can I manage Hepsiburada and Trendyol stock from one place?
Yes. All channels draw from one stock pool, so a unit sold on one channel is deducted from the others. Use the price matrix for channel-specific prices and the ownership flag for product-level control.
How are Hepsiburada returns tracked?
Return requests appear in the panel attached to the order record. Items reaching the warehouse are received by barcode, a return code is created automatically and an exchange order can be opened if needed. Returns where commission was not refunded are flagged separately in reconciliation.
What is needed for a Hepsiburada integration?
Your Hepsiburada seller account and the access details for the integration. No extra module is needed on the Hepsiburada side.
How do my products match the Hepsiburada catalogue?
Matching is built on SKU and barcode, with colour and size linked at variant level. Anything that does not match is listed for you to correct.
How quickly does an order reach the ERP?
The order is picked up as it lands and written without waiting. There is no fixed polling hour.
Can I run Hepsiburada and Trendyol at the same time?
Yes, from one pool. A unit sold on one channel drops on the others without waiting. You open channels one at a time and take each over separately.
How does settlement reconciliation work?
Settlement reports are pulled automatically and matched at order level; commission differences and return-driven gaps are flagged separately.
- Hepsiburada Integration: Listings, Orders and Returns Flow
- Hepsiburada HepsiJet Shipping and Package Flow Guide
- Inventory Sync: How to Stop Overselling Across Channels