Mikro Hepsiburada Integration
For businesses running Mikro and selling on Hepsiburada: orders are written into Mikro, and stock and prices flow from Mikro out to Hepsiburada. What happens after the sale is watched from the same place: returns, exchanges and settlements.
What is the Mikro Hepsiburada integration?
The Mikro Hepsiburada integration carries stock and prices from Mikro out to Hepsiburada, and Hepsiburada orders back into Mikro.
The hard part of this pairing is not taking the order, it is everything after the sale. If the returns flow does not close properly, the stock side and the accounting side drift apart. A return is accepted at the warehouse by barcode, the return and exchange record is reflected into Mikro, and the quantity is updated in the single pool so that it shows on the connected channels.
The second point is settlements. Hepsiburada settlement reports are pulled automatically and matched at order level, and returns whose commission is not refunded and orders that go negative are each flagged separately. Comparing the channel report against the payment record in Mikro therefore does not turn into file matching.
The first step of onboarding, though, is the listing link. On Hepsiburada a listing binds to your product through the catalogue, and stock and price updates sent before that link is built with the SKU and barcode held in Mikro are not accepted.
What flows in which direction
Orders from Hepsiburada into Mikro
A Hepsiburada order is written into Mikro with its customer, line items, carrier and payment details. Invoicing and shipping continue in your own routine inside Mikro.
Returns and exchanges from Hepsiburada into Mikro
A return is accepted at the warehouse by barcode; the return and exchange record is reflected into Mikro and the quantity is updated in the single pool.
Settlements from Hepsiburada into Mikro
Settlement reports are pulled automatically and matched at order level. Returns whose commission is not refunded and orders that go negative are flagged separately.
Stock and prices from Mikro out to Hepsiburada
Stock in Mikro is the source of a single pool and the quantity updates without waiting. The list price is the base, with a separate selling and floor price defined for Hepsiburada.
How the Mikro Hepsiburada integration is set up
Connect
You prepare the access details on the Mikro side with your partner and connect your Hepsiburada seller account from the panel.
Build the catalogue link
Hepsiburada listings bind to your products through the catalogue. That link is built with the SKU and barcode held in Mikro; items missing a barcode or with no counterpart come back as a list.
Watch
In shadow mode the system reads only. You see order, return and settlement records standing side by side with their counterparts in Mikro.
Hand over
Write access opens one stage at a time: the order written into Mikro first, then stock, then prices. Any stage you open can be closed again.
Technical summary
| Systems connected | Mikro and Hepsiburada |
|---|---|
| Order direction | From Hepsiburada into Mikro |
| Stock and price direction | From Mikro out to Hepsiburada |
| Listing link | The Hepsiburada catalogue is matched with the SKU and barcode held in Mikro |
| Matching level | At colour and size variant level |
| Returns | Accepted at the warehouse by barcode; the return and exchange record reflects into Mikro |
| Settlements | Reports pulled automatically and matched at order level, with discrepancies flagged separately |
| Needed on the Mikro side | Access details prepared together with your Mikro partner; nothing extra is built on the Mikro side |
| Onboarding | Starts in shadow mode; write access opens for orders, then stock, then prices |
Frequently asked questions about the Mikro Hepsiburada integration
How do my Hepsiburada listings match the products in Mikro?
Matching is built on the SKU and barcode held in Mikro, at colour and size variant level. Items with no counterpart in the catalogue come back as a list and are not closed by guesswork.
How does a returned item come back into stock?
The return is accepted at the warehouse by barcode; the return and exchange record is reflected into Mikro, and the quantity is updated in the single pool so it shows on the connected channels.
How is a settlement report compared against payments recorded in Mikro?
Reports are pulled automatically and matched at order level. Returns whose commission is not refunded, orders that go negative and cases where the same product carries a different commission are each flagged separately.
If I have several warehouses, which stock is exposed to Hepsiburada?
You decide at onboarding which warehouses and stores have their stock exposed to the channel; you do not have to expose all of it.