Product quality: finding and fixing broken listings
Explains what the Quality screen collects, how findings are listed and how to fix them from the panel with preview and approval.
What is this screen for?
The Ürünler → Kalite (Products → Quality) tab answers one question: which products have a broken marketplace listing, and what do you need to do? Even when the product data in your catalog is correct, a channel can reject a listing, take it down or publish it with different content. The Quality screen gathers these cases in one place. The time of the last scan is shown at the top of the page.
What is checked?
The top of the screen is made of finding cards. Which cards appear depends on your connected channels and the current situation. Card types seen in the panel:
- Listings taken down: the product was sent to the channel but isn't showing as on sale; for example, it was counted as a policy violation because it was sent without a category. The card has an Ürünlerde aç (Open in Products) button.
- Listings the channel didn't accept: the channel rejected the listings that were sent. The card shows the most common rejection reason; the detail section has the breakdown by reason and a list with Stok kodu (Stock code), Durum (Status) and Sebep (Reason) columns.
- Listing limit reached: if the channel's listing allowance is used up, new listings can't be uploaded; ask for a higher limit in the channel's own seller panel.
- Listing content doesn't match the catalog: the category, title or colour on the channel differs from your catalog. This breaks order matching and search visibility. The detail table has Kanal (Channel), Ne uyuşmuyor (What doesn't match) and Kalem (Items) columns.
Each card shows a count, a title, what the problem is and a Ne yapmalı: (What to do) line. If there are no open findings, it says "Açık kalite bulgusu yok — kanallardaki ilanlar bizdeki bilgiyle uyumlu." (No open quality findings — listings on the channels match our data.)
Click a row in a detail table to open that product's card on the Ürünler (Products) page.
The findings and fixes table
The Bulgular ve düzeltmeler (Findings and fixes) table at the bottom of the page lists rows you can fix one by one. Above it, each channel has a "… bulgu · … düzeltilebilir" (… findings · … fixable) summary.
| Column | What it shows |
|---|---|
| Kanal (Channel) | The channel and the finding type (title, category, colour, matching, image, description, size or no category) |
| Kök / ilan (Root / listing) | Main product or listing number; a link to the listing on the channel when available |
| Bulgu (Finding) | Description of the problem and the current value |
| Kalem (Items) | Number of affected items |
| Mevcut → öneri (Current → suggestion) | The suggested new value or a status badge |
What the badges mean:
- öneri hazır (suggestion ready): the panel suggested a fix; check it and send it.
- elle yaz (write manually): there's no suggestion, but you can type the fix into the box and send it.
- elle (manual): this row can't be fixed from the panel; the note on the row tells you what to do.
For title findings you can edit the new title in the box before sending; the counter below shows the channel's character limit. For category findings on some channels, you can choose the channel category from the list on the row.
Fixing step by step
- Read the card's Ne yapmalı line. If the problem is in the catalog (brand, category, description and so on), fix it in your catalog source first.
- To fix a single row, press Düzelt (Fix). The Önizleme — onaylıyor musun? (Preview — do you approve?) window opens; Onayla ve başlat (Approve and start) starts the operation. If you don't approve, nothing is written. For the Admin role, when the preview has no warnings, the operation starts without the window and the İşlemler (Operations) page opens.
- For several rows, tick the boxes or press Tümünü seç (Select all), then use Seçilenleri düzelt (Fix selected). A preview is prepared for each row first; nothing is written to the channel yet. If you approve the summary list, the operations are queued and those with warnings are cancelled. If you don't approve, all of them are cancelled. Temizle (Clear) removes the selection.
- A row for a product that was sent recently shows a lock badge; such rows are skipped in bulk fixes.
- Follow the result on the İşlemler (Operations) page.
To update a product on a channel from scratch, you can also use the Kanalda güncelle (Update on channel) button on the product card.
Where else does it show up?
- The Kalite bulgusu (Quality finding) filter in the Ürünler list and the kalite badge on the row.
- The İlan kalitesi (Listing quality) component of the account health card on the İşlemler page; its items take you to the Quality screen.
- Some channel warnings in the bell link to the Quality screen.
By role
The Quality tab is available to roles that can see the Ürünler menu. For the Warehouse role, quality data doesn't load.
If something looks wrong
- "Denetimde düzeltilecek bulgu yok." (No findings to fix in the audit.): there are no rows left to fix.
- "bulgular alınamadı: …" (findings could not be loaded): refresh the page.
- A finding you fixed is still listed: the list reflects the last scan; your fix shows up after the next scan. Check the scan time at the top of the page.
- The channel keeps rejecting for the same reason: sending again without removing the cause doesn't help. Fix the rejection reason first.
For the product list and product card see The Products page; for how new products reach the channels see New products and listing; for general problems see Common problems.