Getting started with Bulutegra

Bulutegra sits between your marketplaces, your own online store (for example on ikas) and your ERP (for example Nebim V3). It writes orders into your ERP and keeps stock and prices in sync across your channels.

We do the setup. All you need to do is give us access to your accounts and approve the result of each step. Your current setup keeps running the whole time, so you never stop selling.

What to prepare

• A list of the marketplaces you sell on, and who owns each account.
• The API credentials you generate in each channel's seller panel. The Connecting a channel article lists what each channel asks for.
• Your catalog source: an e-commerce platform such as ikas, or an XML feed.
• If you use an ERP: access to it, and a little of your ERP contact's time.
• SKU and barcode fields filled in across your product list.
• The people who will use the panel and their roles: Admin, Content, Warehouse, Returns, Accounting or Reporting.

Please don't paste credentials into the contact form or an e-mail. You can enter them yourself in the panel under Settings → API Credentials (Ayarlar → API Kimlikleri), or we can agree on a hand-over method during onboarding.

1. Connect

We register your marketplace API credentials and your ERP access. Nothing is written anywhere at this stage: the connections are made and reading begins. Nothing changes in your stores.

Before moving on, check that:

1. Your recent orders appear on the Orders (Siparişler) page.
2. Your products are listed on the Products (Ürünler) page.
3. Every channel card under Settings → API Credentials says "connected" (bağlı).

2. Match

Your products are matched to ERP and channel records by SKU and barcode. Anything that doesn't match is listed item by item, and we fix it together.

Check: are there no unmatched products left, or are the remaining ones deliberately out of scope?

3. Watch

We call this step shadow mode. The system only reads: it follows your orders, compares them with the ERP and shows any stock or price differences. It writes to no channel. This usually takes one to two weeks.

Check: have the differences closed? Does every channel order show up in the panel? Do phone notifications reach your team?

4. Hand over

Once the numbers agree, write access is switched on channel by channel. A channel you haven't handed over simply keeps being watched. If something looks wrong on a channel, you can switch its writing off and go back to your previous setup.

Your first days after setup

1. On the Notifications (Bildirimler) page, press Enable notifications (Bildirimi aç) to get alerts on your phone.
2. Add your colleagues with the right roles under Settings → Users (Ayarlar → Kullanıcılar). Each user sets up two-step verification the first time they sign in.
3. Under Reports → Profitability (Raporlar → Kârlılık), upload costs for products that don't have one yet.
4. In your first payout period, review Reports → Settlements (Raporlar → Hakediş).

If you get stuck anywhere, write to destek@bulutegra.com.