How long does setup take?
How long the four onboarding steps usually take, and what makes them shorter or longer.
Onboarding has four steps, and we tell you up front how long each one takes. The figures below are a general guide; after the planning call we send you a written timeline for your own setup.
Typical duration per step
| Step | What happens | Usually |
|---|---|---|
| Connect | API credentials and ERP access are registered | Half a day |
| Match | Products are matched by SKU and barcode | 1–3 days, depending on catalog size |
| Watch | Shadow mode: the system only reads and compares | One to two weeks |
| Hand over | Write access is enabled channel by channel | Same day per channel |
For most businesses, a plan of close to three weeks is realistic. You keep selling throughout: your current setup carries on as before.
What affects the timeline most?
How tidy your product data is. With barcodes filled in and consistent SKUs, matching is quick. If a channel has listings that were created by hand over the years with empty SKU or barcode fields, there is more manual linking to do.
How many channels you sell on. Each channel is handed over separately. With many channels, handover can stretch over a week. That's normal, and it keeps the risk low.
The ERP side. The codes an order needs (channel, carrier, payment type and so on) must exist in your ERP. Creating missing codes there can affect the timeline.
Shadow mode results. Shadow mode is never cut short, and nothing is handed over until the numbers agree. Differences are usually caused by matching, and they close within minutes once the match is fixed.
The calendar. We don't hand over channels during campaign weeks. Your busiest channel goes last, in a quiet week.
How you can speed things up
- Check the SKU and barcode fields in your product list before we start.
- Make sure every variant (colour × size) has its own barcode.
- Have your marketplace API credentials ready on day one.
- Book a short call with your ERP contact.
- Go through the differences shown in the panel with us during the first days of shadow mode.
- Name one person responsible for the setup, plus a backup.
Moving from another integrator?
Your old system keeps running during shadow mode. We recommend not cancelling its subscription on the first day: cancel it once every channel has been handed over and has run smoothly for a few weeks. See the Migration page for details.