Roles, two-step verification and password reset
User roles, adding users, inviting people from other stores, mandatory two-step verification, and what to do if you forget your password.
Everyone signs in with their own account, so there's no shared login; when someone leaves, you remove that user.
Roles
| Role | What they do |
|---|---|
| Admin (Yönetici) | Everything: users, channels, credentials and settings. |
| Content (İçerik) | Works on products, listings and quality. |
| Warehouse (Depo) | Works with the order, shipping, returns and stock screens. |
| Returns (İade) | Works on return intake and the returns process; sees orders and can transfer them to the ERP. |
| Accounting (Muhasebe) | Sees the reports only. |
| Reporting (Raporlama) | Sees only the Panel and Reports pages, and can't change anything. |
The menu simplifies itself to match the user's role; screens that don't belong to the role are hidden.
Adding a user (Admin)
- Open the Settings → Users (Ayarlar → Kullanıcılar) tab.
- In the Add / update user (Kullanıcı ekle / güncelle) box, enter the full name, e-mail and phone. Users sign in with their e-mail address.
- Choose the role.
- Set a starting password of at least 8 characters and press Save (Kaydet).
To change a user's details, press edit (düzenle) in the list. If you leave the password field empty, the password stays the same. Remove someone who has left with Delete (Sil).
Several stores and invitations
One person can work in more than one Bulutegra store with the same account, for example your accountant or your agency. Sign-in doesn't change for users who have only one store.
- In Ayarlar → Kullanıcılar (Settings → Users), on the Diğer mağazalardan kişiler (People from other stores) card, type the e-mail address or username of someone who has an account in another store.
- Choose the role and press Davet et (Invite). The invitation is valid for the period shown on the card; pending invitations are listed on the same card and can be withdrawn with iptal (cancel).
- When the invited person signs in, they see the invitation on the Mağaza seçin (Choose a store) screen and choose Kabul et (Accept) or Reddet (Decline).
Someone with several stores chooses the store to continue with on the Mağaza seçin (Choose a store) screen at sign-in, and can switch between stores with one click using the store picker in the top left of the panel. On the same card, you can change the role of people added to your store or remove someone from it with çıkar (remove).
Store logo
On the Ayarlar → Kullanıcılar (Settings → Users) page, use Logo yükle (Upload logo) on the Mağaza (Store) card to add your store's logo. It can be a PNG, JPEG or WebP file of up to 1 MB; the logo is fitted into a square. It appears on the store selection screen and in the top left of the panel. Use Logoyu değiştir (Change logo) to replace it or Kaldır (Remove) to delete it. The logo belongs only to your store and doesn't change with version updates.
Signing in
At panel.bulutegra.com, enter your e-mail address or username and your password, then press Sign in (Giriş yap). You'll then be asked for your two-step verification code.
Two-step verification is mandatory
A password alone doesn't open the panel; no session starts until the second step is complete. If you haven't set it up yet, the setup screen opens the first time you sign in.
- Install an authenticator app on your phone (Google Authenticator, Microsoft Authenticator, 1Password and the like).
- Scan the QR code on screen with the app, or type in the key shown. On a phone, just tap the link.
- Enter the 6-digit code the app shows and press Activate (Etkinleştir).
- Save the backup codes that appear somewhere safe. Each works once, for when your phone isn't with you.
If you choose Remember this device (Bu cihazı hatırla) when signing in, that device won't ask for a code for a while; after that, it asks again.
If you lose your phone
- Sign in with one of your backup codes instead of the authenticator code.
- If you have no backup codes left, contact your admin. They press reset (sıfırla) next to your name in the Two-step verification (İki adımlı doğrulama) box on Settings → Users, and you set verification up again the next time you sign in.
If you forget your password
- On the sign-in screen, press Forgot password (Şifremi unuttum).
- Enter the e-mail address registered to your account and press Send link (Bağlantı gönder).
- Set a new password using the link in the e-mail. The link is time-limited; if it has expired, request a new one.
If no e-mail address is registered to your account, your admin can set a new password for you on the Users screen.
Changing your password
In the Change my password (Parolamı değiştir) box on Settings → Users, enter your current password and the new one twice, then press Change password (Parolayı değiştir). The My e-mail (E-postam) field in the same box lets you update the address used for sign-in and password resets.
The Settings menu is visible to the Admin role. If you have a different role, renew your password with Forgot password, or ask your admin for a new one.
After many failed attempts in a row, sign-in is locked for a short time. Wait and try again, or use Forgot password.